Downtime This Morning

Posted November 29, 2012 by Amanda | 2 Comments

This morning around 7 am PST Geni experienced a site outage. After yesterday’s exciting announcement, we experienced a great increase in traffic from people eager to check out our latest enhancements. Unfortunately, this led to an issue which took longer than expected to address. Rest assured, we’ve fixed the problem and as of 10:40 am we’re back up and running. We want to emphasize that no data was lost during this interruption in service.

We apologize for the inconvenience and thank you for your patience. Happy tree building!

Post written by Amanda

Amanda is the Social Media Coordinator at Geni. If you need any assistance, she will be happy to help!

See all posts by

Share:

  • Chris

    Amanda,
    Noah said yesterday that adds and merges are now free. Why does the website tell me to upgrade my membership when I try to merge?

    • geniblog

      Are you trying to view a tree match? Tree Matches are still a Pro feature.