Geni Tips: Resolve Conflicting Data After a Merge

After spending time merging duplicates, it’s easy to forget to go back to resolve conflicting data on profiles. Data conflicts arise when two profiles are merged but some of the information on the profiles do not match. Instead of discarding the mismatched information, we allow you to review these conflicts and choose the best data to keep. The information you select will appear on the individual’s profile page.

Below we’ll walk you through how to review and resolve conflicting data after a merge.

Once a profile is merged, you can review all conflicting data that may need to be resolved. You can find all the data conflicts in your tree by going to your Merge Center and selecting the Data Conflicts tab. Or you can view the data conflicts for an individual profile by simply clicking on the ‘Actions’ button and selecting ‘Resolve Conflicting Data.”

You will then be able to review all the fields that hold conflicting information after the merge. Simply click on the data you want to keep on the profile and save.

Once you are done, all the best information for the profile will appear on the main profile page.

Note: You must have permission to edit the profile in order to resolve conflicts. If you do not have permission to complete the task, a request will be sent to the profile manager to resolve the conflict on the profile with your suggestions on which data to keep.

Keep your family tree clean and up-to-date by remembering to resolve the data conflicts on your family’s profiles! By doing so, we can all make sure that the best information can always be found on every profile in Geni’s World Family Tree.