Site Maintenance

Posted December 28, 2011 by Amanda | 4 Comments

Update: We’re back! (6:02pm PST)

We’ll be down for scheduled maintenance for approximately 1 hour beginning at 5pm PST tonight. Thanks for your patience.

Post written by Amanda

Amanda is the Social Media Coordinator at Geni. If you need any assistance, she will be happy to help!

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  • Cjwblessed

    Why would an account be temporarily suspended

    • Anonymous

      Without knowing the specifics, it’s hard to say. The most common reason would be if the account has been reported for vandalism. The account will be temporarily suspended while customer service investigates the matter. You can read more about it in our FAQ: 
      http://help.geni.com/entries/20470897-what-is-a-vandalism-report

  • Debra Millegan

    Is the site still being maintenanced?  I can’t login and it says “well be right back” but it’s not coming back as of 1:50pm 12/31/11 PST

  • Anonymous

    Still down eh?