Users Helping Each Other
Thank you again for the incredible response to Geni. As you might expect, we are currently experiencing very high volumes of customer emails.
As a result, we have asked users with product suggestions to make them here, on the Geni blog. This will let other users see and comment on them, thereby letting the most popular suggestions rise to the top. We read every suggestion posted here, so your ideas will get just as much attention as if you emailed them to us.
In addition, we are asking users with general questions about the product to post them here where other users can reply and help them. You can just comment to this post with your questions. We appreciate all the users who help us answer questions.
If you have a problem specific to your account, please do not hesitate to contact us through the email forms provided in the footer of the site. We will strive to address every user’s issues as quickly as possible. Thank you!