merges

I'm so sorry Sylvia!

I would be glad to help offer experience to you and Bill. Can you link to a key profile in the area so I can have a look? I've sorted a fair amount of messes ... It all ends up being much better, if you dont count the hair pulled out ...

I both agree and disagree here some people have been very helpfull others totally useless.. The sad part is even if they made half the changes mentioed people would still complain so it's a loose-loose for every one.
the goal should be to help the customer not drive him insane I agree.. I've never had to use the help system or submit a ticket so i can't comment on that

Same I both agree annd disagree here merger problemm eorror genii.com

Don't worry Sylvia you have come to the right place (finally) for help.

Use the Discussions board to ask as many questions as you like, as general or specific as you like.

Geni's strength is not it's "quality" nor "customer service", it's strength is the collaborative spirit of it's many users who will share their knowledge of the system, genealogy and history with you for no reason other than their own good will.

As Erica mentioned above post some links in this discussion for one of the profiles from your tree and a matching profile from Bill's tree of the same person.

I'm also listening, so if any help is needed, I'd be happy to assist or teach.

http://www.geni.com/discussions/80793 Here's a link the thread where many expert users, including curators, are available to ask questions to and request help from.

I found this outstanding merge on your tree which I have now merged.Is this where the problem was? If not can you please be more specific with your problem and I'm sure we will all do our best to assist.

Gottlieb Diede

Please remember though that we are curators, keen users of Geni and not employees. We have no say on policy.

Private also had a clash which I have now resolved. It is quite easy to do this. Let me try to talk you through it. Where there is a blue circle in tree view attached to a node (box with a name in) you can hold your mouse over the blue circle and it will indicate from left to right in this order if this is a possible tree match, Smart record match or a match with a MH profile. So if the symbol to the left of the row of 3 is coloured in with a number on then that is possible Geni Tree matches with that profile. Click on this and it will take you to the screen where you can choose to compare the profiles to check if they are in fact a match. Please be careful. Just because Geni says they may be a match doesn't mean to say they ARE a match. Check dates, Living status, names and relationships. If it is clear they are a match then you can approve the merge.

I hope I have explained that clearly and thoroughly - if I've forgotten anything then I'm sure someone else will add it in and if it's not clear please do say so.

I really don't understand why people bitch so much about the merge thing.. Erica Howton helped me thru mine and it was easier then i thought. Can't get no easier then red means stop and green means go.. I think it's a matter of people not making sure the info is right before they hit the go ahead button.

who else is with me here that thinks a tutorial when you start on the starting page would be a good idea?

Part of the problem is that non-Pros do not know that a profile already exists for a person....so they create a duplicate....but often with differing dates, etc...

And they are working way too far back in history...

But Michael has a point....a tutorial for newcomers might be in order....and help the old-timers also (since they are the ones getting stuck trying to merge all these new dpulications).

William Clarence Gamble . This is Bill Gamble, the guy with the problems Sylvia Hertel referenced. I have not actually "lost' info, but I have had all the dates for anyone below my mother,s level disappear from my tree display. Also, going up my tree to my Great-Grandmother, she has a blue line coming off from her to my grandmother as well as the line that I have. I can't delete this duplicate (one of those leeching freebie users- sorry). It appears this happened when Sylvia manually added them to her tree. Can anyone fix this? All of the info I have for Elisabeth and Johns descendants is correct, although not fully complete.

William Clarence Gamble Please see my previous post. I would like to separate out a specific part of my last post. At my Great-Grandmother's nod (Rosina Sayler, who married Adam Hornbacher and had my Gramma, and then married John Neuberger), there is the black set of connecting lines that accurately describe her line thru my Gramma, and the my Gramma is connected to her again with a blue line. What does a blue line signify?

William Clarence Gamble To Terry Switzer I think the problem is at Rosina Sayler

Bill, you and Sylvia are related thru the Rosencrants'.....and, in a very round about way, to me.....but it is VERY remote...

William Clarence Gamble Terry- I see the yellow triangle that shows duplicates on my wife Diane's tree. I know which are the correct profiles, since I added them and they are my wife, my in-laws, and my kids. Do you drop the good one on the bad one, or vice-versa? Also, her main box shows a shadow box on the bottom and right sides- is that part of the yellow triangle?

Shadow boxes are 'private' profiles.....they won't merge...

You two need to agree on whether you will make deceased profiles 'public' first......

You never drop a bad profile onto a good profile....

You need to collaborate with someone who CAN help with the merges....since neither of you know what you are doing...

YELLOW triangles mean that there is a 'merge conflict'....it doesn't mean that anything is incorrect, just that there are, most likely, two of each certain people....(i.e. you cannot have 4 parents, even if both fathers are the same person, and each of the mother's are the same person....they need to be merged into 1 person each).

Just figured I'd post this in case anyone hadn't seen it: http://help.geni.com/forums/367927-Merging

Thank you Jeff

William Clarence Gamble & (No Name)

I've completed the merging; the visual issues were related to more merging needing to be done.

It's a great looking tree! Well done to both of you.

There may be "data conflicts" to resolve yet.

Please see this FAQ:

http://help.geni.com/entries/462748-What-is-a-data-conflict-or-Conf...

Bill - can you verify that Rosina Neuberger is correct now?

PS I also connect via the Rosencrants family. :)

as do i allthough very distant as she's my 6th great uncle's first cousin five times removed's husband's brother's wife's grandmother

Erica- yes she is correct, and the double listings and blue line connection are all gone. Thank you. I also no longer have duplicates on the six people in my most immediate connections (Mom, dad, and my wife and kids).

Fay- I am related only by marriage to the Rosencrantz family, June (Rosencrants) Gamble was my aunt. That means her kids, my 1st cousins are in the Rosencrants line. I connected her up to another line that goes way back, but the hard part was the 1st step. I finally found her Dad's family by looking thru the PDFs until I found them. The person doing the survey wrote RosencranKs, and the people who digitized the searches dutifully copied it.

Terry- thanks for the info on merges. I have never initated a merge, and many of the duplicates I can not do anything about because I am one of those lurkers who only has Geni Basic. I will say that everything I added originally is correct, although not necessarily complete. Thanks for all the help.

Bill - actually Geni Basic users can do a lot, including initiating merges. Basic users cannot take advantage of the match & search features of the database.

I'm impressed with your research & value your contributions. Keep them coming
.

Basic users cannot see private profiles, so they cannot initiate merges for these without using tricks!

So the solution is - set profiles (deceased persons) to public. Also I believe that "family group" is the issue - not basic vs pro.

Setting profiles to public is easiest managed through the list function, which is on the Family menu.

For not familygroup members the easiest solution to make a profile public is to merge this profile with a duplicate.