Tree matches missing?

Started by Private User on Sunday, September 12, 2010

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Showing all 8 posts
Private User
9/12/2010 at 7:03 PM

I'm trying to work through my tree's tree matches, but when I click on an individual person, it says that no match results are found (even though it's in my tree match list). Anyone else having that problem?

9/12/2010 at 7:10 PM

As lpng as you are clicking on "View Pending Merge" it should show them side by side>> I've been merging for an hour today with no problems

Private User
9/12/2010 at 7:38 PM

Yes Lindsay, more often than not. I thought it had something to do with recent changes.

Private User
9/13/2010 at 4:48 AM

yes, ever since the newest change in the merge center, I have been getting that message. I've tried on many different pages of the list just to make sure that it wasn't one already done by a collaborator. But it happens on everyone that I have tried in the list.

9/13/2010 at 2:05 PM

Yes, me too.

9/13/2010 at 2:14 PM

We're aware of this problem and should have a temporary fix today or tomorrow (it may be missing some data from the last 2 weeks) and a complete fix later this week.

Caren
9/14/2010 at 2:37 AM

This was happening to me as well. Now I have the tree matches back but, it will not let me merge anyone.

Private User
9/14/2010 at 1:58 PM

Thanks Michael.

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