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12/10/2010 at 8:28 PM
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12/11/2010 at 2:26 AM
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12/11/2010 at 1:06 PM
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I still cannot find answers to my 2 questions.
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12/11/2010 at 2:00 PM
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Only the user him/herself can change the email address of he/she have accepted an invitation on that address. This email is his/hers login to Geni and is valid even if it is not a valid email anymore. The email is only used as an email for family news and if the user try a password recovery. If he/she does not remember the password they have to ask help@geni.com for help, explaining the situation. When it comes to the "no name" profile simply select Contact Profile Manager on the profile and ask him/her to delete it. If you post some links here or as a message to me I can take a closer look. |
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12/15/2010 at 2:47 PM
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Thanks for your offer to help.
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12/15/2010 at 3:10 PM
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John, Have you tried using the Display name field? In genealogy you always record a persons name as it is legally, but Geni does give us the ability to define a Display name. That allows the other users on Geni to decide what they want to see for a name by choosing to let Display name over ride or by always seeing the name using the First, Middle, Last combination. About the No Name, To me it sounds like an email was put in a profile, that invited the person to Geni. That person perhaps didn't like that you put all that data there and cleared out the profile. They have partially claimed the profile which leaves you listed as the manager, but doesn't give you the rights to edit or delete the profile. Potentially you can disconnect the profiles relationships if you are a Pro user. Beyond that there is no way to "fix" it. |
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12/15/2010 at 3:29 PM
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Thanks for the quick come-back, Jonathan.
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