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Taking over abandoned profiles

Started by Philip Weiss on 2010年12月12日(星期日)


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2010年12月12日下午 9点10分

There's a fairly large tree of profiles descended from Johann Bauer that were created by someone who abandoned Geni the same day. They are all related to my step-father (there's a common point in the tree now). Is there any way to assume management of this section of the tree? They aren't particularly close relatives to me, but they've been sitting there a while and no one is managing them, and it would save me some time in entering these profiles one by one.

And if this is possible, there's a portion that is marked private that I should obviously not be handed control of. Distant step-relatives I've never met and all.

Private User
2010年12月12日下午 9点19分

Go to his profile and request management under more actions. You may get the option to take over all of them. Select it and you are in business

2010年12月12日下午 9点23分

I wasn't sure if that did anything since his account is gone. When I did that on another profile, it said the current manager would be contacted with the request. Since he's obviously gone (the account name is crossed out), I thought the request might be going to nowhere.

Private User

When I've run across profiles without a manager, there is an option to "request management of deceased profiles." In other words, now Geni, I believe, only turns over the public / deceased profiles to a new manager.


I'm not seeing that option. Just one to Request Management of the profile.

Private User

He's still listed as the manager of his own profile and you don't want that one anyway -- you want the deceased relatives he (used to) manage. I tried going up his tree and don't hit any. Do you know of any profiles he manages? Can you post the link here so I can take a look?

2010年12月13日下午 5点56分

The one I posted at the top of the thread.

Some of the middle ones in the tree have been merged already by curators, but that's a slow process.

Private User
2010年12月13日下午 6点00分

OK, for whatever reason, the top of the tree still has the manager listed, so can't be "taken over as abandoned." However the wife Christina Bauer shows as without manager, so go for it, fast. :)

2010年12月13日下午 6点19分

It didn't seem to work there either.

It looks like there's a bug in that system, or it doesn't apply to the Mauch profiles.

I'll do it the old fashioned way. Add profiles one by one, propose merges, then wait for curators to get around to merging.

Private User
2010年12月21日下午 1点02分

There is a bug or a change. Theodore Poppke is showing as crossed out, but when I tried "request management" I got a msg that "a msg has been sent to the manager" instead of "do you want to take over mgmt of X public profiles."

2010年12月21日下午 1点31分

Private User@eric

Remember the crossed out me. I bet it's the same thing that happened with my old profiles, Only the Techs can change the management of the file.

Private User
2010年12月21日下午 1点33分

Oh gosh, I bet you're right.

Philip Weiss

Did you want to open a HELP ticket?

2010年12月21日下午 1点42分

Private User@eric
Make sure you send the techs the URL of one of the files with the crossed out name or the will not be able to find the right one

Private User
2010年12月21日下午 2点12分

This is what I got from Geni help when I asked for management.

Dear Eldon,

Thank you for contacting Geni. Please note that we are running a script to open up those profiles (managed by Brooklynn and Christian), which are outside of their max family group.

Thank you for using Geni,

The Geni Team

Ticket History
Eldon Lester Clark (Client) Posted On: 2010-Dec-17 11:59 AM

Not online since March 24, 2009 Brooklynn Ussery

Not online since Oct 6, 2008 Private User

I would like management of their files

Ticket Details
Ticket ID: FIQ-962053
Department: Geni Pro (priority support)

2010年12月21日下午 5点25分

For the moment, I've moved on to another part of my tree. I'll send a help ticket later.

2013年1月3日下午 2点22分

Nicholas Bouchard

Hi, I have asked a number of times to do something with this guy. He seemed to have duped a file, and added it here. I believe part of his file was mine, because pictures I posted and took are on with his file. I would like to take his management over, so I can clean up the mess he has made. I know he is on the list here, and a lot of people have merge issues because of him. Thanks, and looking forward to hearing from you

Private User
2013年1月3日下午 2点29分

Customer Service please see above. Private User I believe you've reiterated Richard's point as well. I run into this tree now and again and can affirm what Richard & David say.

Private User
2013年1月4日上午 7点03分

Just wondering, has anyone reported Nicholas's tree as Abandoned in the reporting feature under actions? It is suppose to allow the turn over of such profiles.

Richard Neary, you're welcome to send me a message on duplicates you find. I might be able to get into some areas that you might not be able to. I'm part of that same tree he duplicated - in fact, at one point he had duplicated my entire family. I think Mimi's as well. I think he's got it on Ancestry now, which is why I've never been a fan of the Forest GEDCOM export - it is ridiculously broad and I'm glad they have now limited it.

Private User
2013年1月4日上午 8点24分

If I select "report" from the actions menu, I get the message "already been reported."

Private User
2013年1月4日上午 8点49分

Private User I get the same. I wonder what happens with the report again option?
Philip Weiss I made Johann Bauer a MP Still no manager options but at least we can work in the area if that helps.

Private User
2013年1月9日上午 6点27分

I reported the Nicholas Bouchard tree as abandoned a very long time ago. I also submitted way back in early 2011. Geni HAS done some things over the past year to help alleviate some of the problems, but as you have all noticed, there is still a long way to go.

One area of Nicholas' tree that is still bugging me has been assigned to a recently active user, Ann Beaulieu and I'm hopeful that she will soon begin to accept some of the pending merges and resolve some of the many zombies. Here are several examples:

Private User
2013年1月9日上午 9点07分

Private User, I think I cleared all those up for you.

Private User
2013年1月9日上午 9点21分

Great, thanks!

2013年1月11日下午 2点56分

Thanks Private User, I did notice some were fixed and will let you know. I also reported him a long time ago

Private User
2013年2月28日上午 6点43分

The Nicholas Ryan Bouchard thing still bugs me. As Richard said, he simply copied and re-uploaded thousands of profiles (back when we could do GEDCOM uploads), then scrammed. He's been completely uncommunicative and hasn't been online in almost three years and I'm still finding places where his duplicate profiles are blocking merges. Can't we officially declare his profiles (which were "stolen" in the first place) abandoned by now?

Private User
2013年2月28日上午 7点07分

Nothing has been done about the profiles I mentioned above on Dec 21 2010. I think 2 years is long enough Customer Service

Private User
2013年2月28日上午 7点56分

Eldon, - I don't think Geni are releasing abandoned trees anymore.

I have been in contact with several abandoned tree managers and one of them said: It's not abandoned, - My tree is complete and I built it for my grandson who hopefully will get an interest to take over when he get's older.

Private User
2013年2月28日上午 8点51分

Private User If they are not releasing them, why is there an option to report them? My point is the profiles mentioned above, reported two years ago, are still shown as active (names not greyed out or lined through) so customer service has not done anything about them.

Private User
2013年2月28日上午 8点57分

Private User Here is an example, my 4th cousin Dean
All three managers have been reported but nothing has been done

Private User
2013年2月28日上午 8点59分

I think the main problem as I gave an example of: Are they really abandoned?

Customer service does however have more indicators than we, in addition to see last login as curators can, they know if it is a valid email and/or if emails sent from Geni bounces.

The last one is not a good indicator either, because many providers does not give you a reply on valid emails anymore .


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