Closing Account

Started by Margaret Bevington on Thursday, May 26, 2011

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  • Margaret Bevington
    Geni member
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Margaret Bevington
5/26/2011 at 2:35 PM

HELP ! What is a 'SECURITY CODE' at Geni? I want to close my account because I can't use it. I DON'T HAVE THE SOFTWARE. But every time I try to close ite account, the screen tells me I have not entered the correct security code. There is no place on the screen to enter a security code. I don't know what code to enter, should there be such a place to enter a code. PLEASE HELP ME.

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