Can anyone help remove these locked files which duplicate others here

Started by Private User on Tuesday, May 31, 2011

Participants:

  • Private User
    Geni Pro
  • Geni Pro
  • Private User
    Geni Pro

Profiles Mentioned:

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Private User
5/31/2011 at 7:46 PM

The profile of this person and their spouse is associated with numerous locked files that are duplicates.

William Thomas Fernley

Cheers, Jan

5/31/2011 at 10:31 PM

Janice; since the profiles are too recent and within privacy rules I suggest contacting the managers of them first and try working with them on this

:-)

Private User
6/1/2011 at 4:21 AM

Private User

I understand. I think the action you need to take now is to open your own help case - use the link at the bottom of every geni page. Be sure and include the information you mentioned here.

In fact you may want to delete your msg http://www.geni.com/discussions/95641?msg=707783 as it contains email addresses -- who knows what SPAM they could pick up .... :)

Private User
6/1/2011 at 6:29 AM

Thanks.

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