What's happening with the entries of abandone managers?

Since months I complain to the GENI management that people have entered 'relatives' as 'privat'e entries and then walked away from GENI leaving uncounted requests for mergers unanswered. But I could as well have asked the president of North Korea instead of the GENI management. The result is the same! Take an example: Key in under' Search People' just 'Durlacher'. You get 477 persons with that family name. In the first 3 out of 24 pages, there are 20 entries by a Mirav Flora Gilai. She joined in July 2008 and entered hundreds of names within a 24 hour period and then never logged in again! (When last login was still shown, this became apparent [maybe that's the reason why last login has been deleted now!]). If she listed 20 Durlachers on the first 3 pages, by the law of averages, she listed 160 Durlachers in all - all as 'private' without a chance to add birth and death dates, without a chance to add photographs (all of which I have), without making corrections (because in her haset to list so many people, she made mistakes). So where do we go? NOWHERE!! Because nobody has been able to trace this lady down (she apparently goes now under the name of Mirav Flora Shtejnman) and GENI is not doing anything about it. She has been reported as 'abandoned' numerous times (but then I don't seem to understand anymore what the purpose is of reporting people as abandoned? Nor do I understand how one can now report people as abandoned if the last login is not shown anymore?) The whole system is such a mess and GENI management has gone on a permanent holiday that it is not worthwhile anymore to enter more people. Does anyone have a remedey about it? Does anyone have connections to Israel's Mossad to trace this woman down?