email change

Started by Alan Voullaire Walker, Mr. on Thursday, September 8, 2011


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9/8/2011 at 11:12 AM

I am changing my email address and cannot find a way to Geni to allow me to change the old one to the new one.

It allows me to ADD the new one but then it does not recognize it and will only work with the old one, which thankfully will still work for a while.

Anyone know how to change the email address?


Private User
9/9/2011 at 12:55 AM

When you have added the new one you checkmark this as the primary email and can delete the old one.

9/11/2011 at 10:54 AM

Thank you for that. I have been having trouble finding my profile (until I clicked on my picture in the corner).

I didn't see anywhere to put a checkmark but both addresses were now showing and each had the opportunity to delete them so I deleted the old on and now everything seems to be OK.

Thanks again for your kind assistance.

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