On 8/18/2011, in an attempt to mollify users who were upset with their ridiculous new policies, Geni announced that they were starting a public access program that would give library users free Geni Pro capabilities IF their library applied for an account and IF users used the library's computers (not from home or by using a wireless network in the library).
I am a Geni basic user whose tree has has been destroyed by the new policies that allow any Pro (i.e. paying) user to merge anybody they want without any input from the people who created the profile in the first place. (In my tree, someone merged two people that lived 3 centuries apart on different continents, just because they happened to have the same common first and last names. And that's just for starters.)
Anyway, I decided that I should try to be a good sport and see if I could work with all the limitations of the public access program (you can't access your notes, etc.) and tried it a few times.
Today, however, the program seems to have disappeared into thin air. When you log in, you still have only Basic capabilities. The librarian who applied for the account told me that she had not done anything to change the account, and had not received any notification whatsoever from Geni.
Does anyone know what's going on? Has the public access program been termininated (after less than a month)?
Hmm, I see the Holliston Public Library is listed with the same address that you were logged in from, earlier today. What might have changed today, is that we released some updates to the site and perhaps we introduced a bug -- what exactly were you trying to do? Did your name in the header read "Geni Basic" beneath it, or "Geni Public Access" ?
Thanks, Charles and Mike, for looking into this. I'm glad you found the problem. In answers to your questions, in case the info is still helpful, yes, I did see Geni Basic underneath my name, and, as you figured out, I was trying to access Geni from the Holliston Public Library. I may be the only one in my town (aside from the library staff) who knows about the program, but I'll be writing a review for the Holliston Historical Society to help publicize it.
I agree with the other users who requested that you post a list of the public libraries and other facilities that have signed up for this program. My town is very small, and the library hours are restricted. I've been able to access Geni from my local library only because I'm out of work right now. Once I'm working again (assuming that I'm able to find a job), it will be next to impossible to use Geni at my local library because the hours are so limited (and typical work commutes around here, at least in my field, are about an hour each way). Some of the larger libraries nearby are open for longer hours (and have better computer equipment to boot).