Being a Pro you have edit access to the basic fields (names, About Me etc) on all public profiles and merging profiles.
To be able to edit fields and change/add connections you still need to collaborate with one of the managers, but the main reason for that is that such values are not yet under full revision control with an option to revert changes.
Thomas Nolsøe You still haven't told what you mean about not seeing the full size of the tree. Are you sure that there is more to see?
If you expect an ancestor tree only you have to select that option, but in any case you might need to click on the green cloud symbol's on the top to expand more.
You should remember that a genealogical tree visually are impossible to view it as a tree, simply because it is not a tree. Mathematically you have for example 1.125.899.906.842.624 (1125899,91 billions) 48th great grandparents and with "just" 7 billions people on earth today you should understand that there is another factor here. The further up you get (assuming that part is researched and added) the "tree" grows together into common ancestors telling that later generations have children together with a distant relative. It's called http://en.wikipedia.org/wiki/Pedigree_collapse
The use of the word "tree" when describing a persons ancestor line is very misleading when you look at population growth through history.
If you chop down the tree and put it upside-down you get a better picture. At the bottom you have millions of leafs and the further up you go you get thicker and thicker stems showing that the further back you get the more common ancestors you have and everything is interconnected with wines describing the fact of remote relatives get children together.
When "working in the forest" I use the Ancestors and Descendants value set to minimum: 1. The tree loads ten times faster and you get an easy overview of the generation you have a focus on.
Have a nice day!
This is for exampled your 84th great grandfather, born around 990BC
Hedjkheperre Setepenre Shoshenq I, Pharoah of Egypt
This is for example the oldest profile with a real photo of him, born between 1453 and 1438 BC.
Anyhow, - just take these lines for fun, - beyond the black death lines are mostly based on myths/sagas, - except some of the ancient Egyptian lines where there are documents (hieroglyphs) showing some lines.
It sounds like a problem on your own PC and/or internet connection.
Have you tried to view your own tree on another PC?
Make sure that you have upgraded to latest version of Flash, and it could be wise to use the options in your browser to clean up temporary storage.
I never view the full tree myself, and see absolutely no reason for doing that. I have set my Ancestors and Descendants values to minimum, 1, when "working in the forest".
I just got this email from Ken Tregear:
I had a similar problem, and it took me a while to work it out.
In one part of the tree one person appeared twice and was linked so that he was his own grandson!
This seems to create a circular link that the software can never complete.
I contacted the manager of the profile, and once corrected the problem disappeared.'
I am more convinced that this could be the problem. since my internet is working fine and I have tried it on several PC's and Mac's with same result.
@Thomas, I guess it could be something like this. I notice that you haven't added all that many profiles yourself so we are talking about the Big Tree here I assume. I still think it could be that you need to limit the number of generations to something like 1 descendant and 3 ancestors. See if this works and if it does you could try upping the numbers gradually. If it doesn't then try reducing to 1 ancestor & 1 descendant. If it still doesn't work then it has to be a problem for the help desk. That's IMHO
Unless Bjorn has a better suggestion I think perhaps you should contact the help desk.
JALM this shouldn't be putting you off becoming PRO as it is one person's problem and possibly a bug and not a general problem that lots of people are complaining about. As a PRO user you get enhanced help as well.