Technical difficulties?

Started by Private User on Thursday, February 16, 2012


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Showing 1531-1546 of 1546 posts
Private User
5/2/2013 at 3:16 PM

Thanks Brian G.

No worries. It happens!

Private User
5/2/2013 at 3:34 PM

Noah Tutak ALL profiles I want to edit

Private User
5/2/2013 at 3:38 PM

back to normal. thanks.

5/15/2013 at 9:40 AM

Hi everybody,

I can't merge any more. It's enlisted that I should merge the profiles of Rimonda (Rina) Lifshitz and Alon Lifshitz which I can't merge because they are private. Every time I try to merge other profiles it is not working and shows to merge those two mentioned profiles.

5/15/2013 at 9:56 AM


I get that kind of problem too sometimes. I believe it's a cache issue and a bug that Geni should get fixed.

There is a workaround - I close the browser and start it again. That seems to clear the "stuck" requested merge away and I can continue on.

5/15/2013 at 10:32 AM

Thanks, Erica.
I'll try that.

Private User
5/17/2013 at 4:50 AM

"we are experiencing technical difficulties"

anyone else having problems at the moment?

5/17/2013 at 5:07 AM

Yes, Ray and Jadra,
I have.

I tried to correct a profile and waited ages until the sign came: we are experiencing...


Private User
5/17/2013 at 5:18 AM

ok. so it's not just me.

now we have wait for those people on the other side of the ocean to wake up and do smtg before they head for the weekend

Private User
5/17/2013 at 6:04 AM

I have the same for more than two hours

5/17/2013 at 6:21 AM

Every time you try to edit...Geni will be right back, technical difficulties..

Have shut down and restarted 4 times....

Private User
5/17/2013 at 6:27 AM

there's nothing you can do Fay. it's up to the Geni people now. let's see how fast they can deal with it. tick tick tick....

5/17/2013 at 6:50 AM

Thanks rvk..for the empathy....I know it does nothing...but it gave me something to do....and in exploring the situation I did find out that you can work on 'tree view' least you can add people and enter their data...

Just nothing in 'profile view'.

Private User
5/17/2013 at 7:06 AM

actually, i only work in tree view and it doesn't work...

Private User
5/17/2013 at 7:08 AM

hm, it started working again

Private User
5/17/2013 at 9:55 AM

We are going to close this discussion. Please feel free to open a new discussion the next time you have a technical issue that you want to discuss.

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