If there are not any existing matches, try using:
... where 'NNNNNNNN' is the long number associated with profile.
Hey guys from GENI, can you do me a favor? When I export all Ancestors, it does not come up with parent ID information --- but when I do an export of Blood Relatives, it does download with parent ID information, is there some bug that is not copying that information to the right place for the ancestors download?
Since I can't submit a ticket I am crying for help here.
My mother accidentally closed her account. I re-invited her, but now she can't log in. She tried to reset her password by following the link that they sent to her email, but the link just takes her to the log in page that she can't log into.
I sent her a request to collaborate. She received the email and followed the link to accept the request and it took her straight to the log in page and she still could not log in. However, she shows up on my home page as accepting the request.
Please help, we are truly baffled! ;-)
There is an outside email address to try from this link http://help.geni.com/entries/20949742-email-and-password-lost if someone from Geni doesn't see this msg, Leslie.
Hey Mike, I figured out a workaround for my problem. But here's something I've noticed:
When you export a Personal Ancestral File at least on my computer it comes up as a GEDCOM? I'm not sure why. This is according to imports I'm doing from other programs.
Depending on what ancestry program you use, there is some problem with the events section of my ancestry export, and I'm not sure how to figure out what (although other programs do recognize the file correctly). FamilySearch PAF5 does not seem to be able to import the data, but other programs do, such as rootsmagic.
Sorry I'm not able to be more descriptive, but problem solved sortof.
The Tree Matches 'Remove matches' is not working correctly, when I remove all the matches, it does not save them all in the 'Removed Matches' and reloads most all of them into the 'New Matches' again. It seems to be only keeping 1 or 2 in the 'Removed Matches' at a time.
I have had to go through the list of 'New Matches' several times to actually remove these wrong matches.
These wrong Matches will not stay removed.
Another issue maybe the 'Revisions', how long does it take to display a revision in the list?
I just removed parents from this profile and it does not list the revision.
John Brocket, Sir, MP
I also checked the revisions on the parents I removed him from and nothing was listed there either.
Carole, do you see it now? Here's what I see on Brockett's Revisions tab:
Mike Stangel viewing your screenshot I can see my revision.
When I view John Brocket, Sir, MP it is not the same as your screenshot and still I do not see the revision listed, please forgive my knowledge about how to do a screenshot and how to place a link here.