What good is Geni Pro if I can't fix mistakes entered by family members???
I had a family member add a duplicate of her brother and somehow added him as husband to the original profile. The brother then took ownership of the new profile. So now he's married to himself. Geni won't let me merge a "husband".
Chuck Schoenfeld, it sounds like the difficulty you are encountering is because your family member "claimed" the profile that you are trying to merge. You cannot delete a profile that has been claimed because that is someone's account on the site. You can open a ticket at the help link below and someone in Customer Service can help you.
If he is a family group member he could temporary open up for family to edit his profile here: http://www.geni.com/account_settings/permissions.
That would give you access to both merge the profile and fix errors.