Would a curator please fix this profile so can put death

Started by Private User on Wednesday, April 22, 2020

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Participants:

Private User

Geni member
Erica Howton

Geni Pro

Profiles Mentioned:

Private

Geni member

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Private User

4/22/2020 at 7:15 AM

Private He passed on 4/16/20 and I can't input this information. Think it is because can't delete email. Thanks.

Erica Howton C

4/22/2020 at 11:05 AM

Reported for you, but anyone can report:

https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a...

Private User

4/23/2020 at 8:35 AM

Thanks but still can't update. Did research how to do and wasn't only one with problem., There seems to be a system problem with deleting emails even though you are the profile manager.

Erica Howton C

4/23/2020 at 12:18 PM

You need to contact Geni customer support about this kind of issue, as they manage members. My own experience is to give them a little time to do the work.

Showing all 4 posts

Would a curator please fix this profile so can put death

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