I cancelled my account prior to the 10 day cutoff for the free trail, and I was still charged a yearly subscription. I need assistance right away in resolving this issue.
Private User
1/14/2021 at 8:59 PM
From Terms of Service - " If Member has a question about a cancellation, Member should contact Geni at subscriptions@geni.com "
Send email with your info to that email address. (Posting here does not count as notifying Geni.)
To enable the proper functioning and security of the website, we collect information via cookies as specified in our Cookie Policy. Geni does not use any third-party cookies.
