Annette Marie Collins - Outage of Geni in Australia from 6-10-2021 ongoing

Annette Marie Collins PRO

10/16/2021 at 11:47 PM

Sadly there has been an outage affecting Geni users in Australia for over 30 hours meaning they cannot access Geni. There has been no response from Geni about this problem. It is possible to use a free VPN to allow you to get to Geni. Not an ideal solution but it will give you access. It's not possible as a simple user of Geni to understand or fix technical problems. One would hope Geni had some interest in fixing the issue?

regards
Annette

Annette Marie Collins PRO

10/17/2021 at 4:31 AM

Date was 16 October 2021 ongoing.

Private User

10/17/2021 at 6:18 AM

Private User - can you confirm, and does Mike already know?

Private User

10/17/2021 at 7:04 AM

Mike Stangel - are you aware of the Australian outage of Geni?
Annette says 16 October and ongoing
Leanne does not seem to have made changes to anything Public since Thursday, so I am thinking she is affected also.

Maxine Freeman

10/17/2021 at 12:40 PM

So sorry to hear this. I hope it is fixed soon. All the best to you.

Private User

10/17/2021 at 1:13 PM

Yay! Australia back online. Well, at least I am. Hope my ISP forgives my several calls.

Message was "Error code 20:The proxy failed to connect to the WebServer, due to TCP connection timeout"

Private User

10/17/2021 at 3:44 PM

Hi,
I am not sure what the problem was or when it started or who it affected. But it appears to be fixed now.

Leanne

Annette Marie Collins PRO

10/17/2021 at 10:40 PM

Yes appears to be fixed.

Annette Marie Collins - Outage of Geni in Australia from 6-10-2021 ongoing

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