Scam

10/15/2023 at 12:32 AM

I diligently built my family tree in Geni but am now shocked to find that a person by the name COLLU has been changing and corrupting profiles in my tree and creating new false family members in my tree.
Can anyone help by deleting this scammer.?

Erica Howton C

10/15/2023 at 1:16 AM

Anthony John Crosby Halahan - we need links to where your tree needs fixing.

Anthony John Crosby Halahan

10/16/2023 at 9:38 AM

If you go into my family tree and search ‘Collu’. Or ‘Scammer’.
These have been falsely made. I changed the false persons name to scammer in order to identify where the problem was.

If you give me management authority to these names then I can delete them myself.
The person who created ‘Collu’ has made them private from what I can see.
Thks

Erica Howton C

10/16/2023 at 10:50 AM

I do not see them.

I will open a ticket for you with Geni customer support.

Mike Stangel G

10/16/2023 at 5:34 PM

Hi John,

I see you were able to delete a few profiles that were closely related to you:

Private
Private
Private

It's this last one, Isabella, who created these profiles and then closed their account. I found 26 other profiles that this person had created, so I went ahead and removed those as well.

Kind regards,

Mike at Geni

Anthony John Crosby Halahan

10/17/2023 at 1:56 AM

Thank you Mike that’s much appreciated.
We can get back to using Geni now.

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