Updating Trees

Started by Marianne Bowers (Wood) on today
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Today at 1:48 PM

For some reason I am unable to up date information on my Family Tree. There have been deaths in my family and I cannot update their pages. I pay to be an admin for my tree so why can't I do this?
Anyone else have this problem?
I pay each year so why can't I have control of the tree that I am an administrator of?

Today at 4:33 PM

Marianne,

On Geni, the only paid option is for Geni Pro. Geni Pro unlocks additional features but does not grant you control of any tree. Geni is a collaborative Tree site in which we are all on a single tree working together.

If other Geni users have died you will need to report their deaths in order to change their profile from a claimed user profile to a normal tree profile. https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a...

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