Tricks to resolve issues

Started by Private User on Tuesday, June 29, 2010
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Participants:

  • Private User
    Geni Pro
Private User
6/29/2010 at 7:35 PM

Many times in trying to unmerge suspect profiles, I have had the issue of overlapping male/female profiles or they show up right next to each other and there seems no way to fix it. One of the ways I have solved this a few times is to go into one of the profiles and delete the unknown partner. Presto!
Sometimes just completing merges get rid of the problem.

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