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Geni Help (ticket?) how do I email for help?

Started by Private User on Tuesday, August 24, 2010
Problem with this page?

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I don't know where the email address for help is.

Help please.

Thanks.

help@geni.com and the hyperlink is at the bottom of every page.

Thanks both of you.

The link at the bottom of the page doesn't seem to go there for me.

If you go to "Help" and then click on any of the topics...scroll somewhere on the topic and you'll find the help ticket link. That's how I do it.

Or you can always write help@geni.com but it doesn't mean it will be a priority that way because at least with the help ticket you can mark whether it's urgent or not.

The link at the bottom of the page wasn't there for me either.

Pro's will get priority support by following the link labeled "File a Priority Support Request" on the Settings / Geni Pro Account page: https://www.geni.com/account_settings/premium_account

Thanks all. :)

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