DISCONNECTED FROM MY FAMILY TREE

Started by Private User on Monday, September 13, 2010

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Private User
9/13/2010 at 9:00 AM

MY PROBLEM STARTED, WHEN WE CANCEL THE GENI PRO, AND WANTED TO HAVE JUST THE BASIC GENI. OUR WHOLE FAMILY TREE DISCONNECTED FROM OUR SITE, AND JUST MY HUSBAND IMMEDIATE FAMILY IS SHOWN ON HIS SITE AND MY SITE AND ALL OF OUR PHOTOS AND OTHER MEMBERS PHOTOS HAS DISAPPEARED. WE HAVE KNOW CONNECTION WITH OUR FAMILIES, ON GENI..

Mae,
please send an email to help@geni.com for this type of issue.

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