How to join after a few years break with a new e-mail address?

Started by Patricia Margaret Jamieson St.Amand on Sunday, November 28, 2010
Showing all 3 posts
11/28/2010 at 7:49 PM

I can't change the information for relatives yet they have a new e-mail address so can't get back into geni to do it for themselves? How do they do that?

Patricia,
if they happen to recall what their old password was, they can STILL use the old email address as a login-ID. Geni doesn't care that it's no longer current.
If not, their only option is to send an email to Geni Support ( help@geni.com ), and wait for a reply (can take up to a few days).

11/29/2010 at 6:46 AM

Thanks for answering. I'll let them know.

Showing all 3 posts

Create a free account or login to participate in this discussion