Taking over abandoned profiles

Started by Philip Andrew Weiss on Sunday, December 12, 2010


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Showing 1-30 of 32 posts
12/12/2010 at 9:10 PM

There's a fairly large tree of profiles descended from Johann Michael Bauer that were created by someone who abandoned Geni the same day. They are all related to my step-father (there's a common point in the tree now). Is there any way to assume management of this section of the tree? They aren't particularly close relatives to me, but they've been sitting there a while and no one is managing them, and it would save me some time in entering these profiles one by one.

And if this is possible, there's a portion that is marked private that I should obviously not be handed control of. Distant step-relatives I've never met and all.

12/12/2010 at 9:19 PM

Go to his profile and request management under more actions. You may get the option to take over all of them. Select it and you are in business

12/12/2010 at 9:23 PM

I wasn't sure if that did anything since his account is gone. When I did that on another profile, it said the current manager would be contacted with the request. Since he's obviously gone (the account name is crossed out), I thought the request might be going to nowhere.

12/12/2010 at 10:53 PM

When I've run across profiles without a manager, there is an option to "request management of deceased profiles." In other words, now Geni, I believe, only turns over the public / deceased profiles to a new manager.

12/12/2010 at 10:57 PM

I'm not seeing that option. Just one to Request Management of the profile.

12/12/2010 at 11:01 PM

He's still listed as the manager of his own profile and you don't want that one anyway -- you want the deceased relatives he (used to) manage. I tried going up his tree and don't hit any. Do you know of any profiles he manages? Can you post the link here so I can take a look?

12/13/2010 at 5:56 PM

The one I posted at the top of the thread.

Some of the middle ones in the tree have been merged already by curators, but that's a slow process.

12/13/2010 at 6:00 PM

OK, for whatever reason, the top of the tree still has the manager listed, so can't be "taken over as abandoned." However the wife Christina Rosina Bauer shows as without manager, so go for it, fast. :)

12/13/2010 at 6:19 PM

It didn't seem to work there either.

It looks like there's a bug in that system, or it doesn't apply to the Mauch profiles.

I'll do it the old fashioned way. Add profiles one by one, propose merges, then wait for curators to get around to merging.

12/21/2010 at 1:02 PM

There is a bug or a change. Theodore Poppke is showing as crossed out, but when I tried "request management" I got a msg that "a msg has been sent to the manager" instead of "do you want to take over mgmt of X public profiles."

12/21/2010 at 1:31 PM

Erica "the Disconnectrix" Howton@eric

Remember the crossed out me. I bet it's the same thing that happened with my old profiles, Only the Techs can change the management of the file.

12/21/2010 at 1:33 PM

Oh gosh, I bet you're right.

Philip Andrew Weiss

Did you want to open a HELP ticket?

12/21/2010 at 1:42 PM

Erica "the Disconnectrix" Howton@eric
Make sure you send the techs the URL of one of the files with the crossed out name or the will not be able to find the right one

12/21/2010 at 2:12 PM

This is what I got from Geni help when I asked for management.

Dear Eldon,

Thank you for contacting Geni. Please note that we are running a script to open up those profiles (managed by Brooklynn and Christian), which are outside of their max family group.

Thank you for using Geni,

The Geni Team

Ticket History
Eldon Lester Clark (Client) Posted On: 2010-Dec-17 11:59 AM

Not online since March 24, 2009 Brooklynn Rochelle Ussery

Not online since Oct 6, 2008 Private User

I would like management of their files

Ticket Details
Ticket ID: FIQ-962053
Department: Geni Pro (priority support)

12/21/2010 at 5:25 PM

For the moment, I've moved on to another part of my tree. I'll send a help ticket later.

1/3/2013 at 2:22 PM

Nicholas Ryan Bouchard

Hi, I have asked a number of times to do something with this guy. He seemed to have duped a file, and added it here. I believe part of his file was mine, because pictures I posted and took are on with his file. I would like to take his management over, so I can clean up the mess he has made. I know he is on the list here, and a lot of people have merge issues because of him. Thanks, and looking forward to hearing from you

1/3/2013 at 2:29 PM

Customer Service please see above. David Lee Kaleita I believe you've reiterated Richard's point as well. I run into this tree now and again and can affirm what Richard & David say.

Private User
1/4/2013 at 7:03 AM

Just wondering, has anyone reported Nicholas's tree as Abandoned in the reporting feature under actions? It is suppose to allow the turn over of such profiles.


Richard Arthur Neary, you're welcome to send me a message on duplicates you find. I might be able to get into some areas that you might not be able to. I'm part of that same tree he duplicated - in fact, at one point he had duplicated my entire family. I think Mimi's as well. I think he's got it on Ancestry now, which is why I've never been a fan of the Forest GEDCOM export - it is ridiculously broad and I'm glad they have now limited it.

1/4/2013 at 8:24 AM

If I select "report" from the actions menu, I get the message "already been reported."

1/4/2013 at 8:49 AM

Erica "the Disconnectrix" Howton I get the same. I wonder what happens with the report again option?
Philip Andrew Weiss I made Johann Michael Bauer a MP Still no manager options but at least we can work in the area if that helps.

1/9/2013 at 6:27 AM

I reported the Nicholas Bouchard tree as abandoned a very long time ago. I also submitted http://help.geni.com/requests/5890 way back in early 2011. Geni HAS done some things over the past year to help alleviate some of the problems, but as you have all noticed, there is still a long way to go.

One area of Nicholas' tree that is still bugging me has been assigned to a recently active user, Ann Beaulieu and I'm hopeful that she will soon begin to accept some of the pending merges and resolve some of the many zombies. Here are several examples:


Private User
1/9/2013 at 9:07 AM

David Lee Kaleita, I think I cleared all those up for you.

1/9/2013 at 9:21 AM

Great, thanks!

1/11/2013 at 2:56 PM

Thanks Private User, I did notice some were fixed and will let you know. I also reported him a long time ago

Private User
2/28/2013 at 6:43 AM

The Nicholas Ryan Bouchard thing still bugs me. As Richard said, he simply copied and re-uploaded thousands of profiles (back when we could do GEDCOM uploads), then scrammed. He's been completely uncommunicative and hasn't been online in almost three years and I'm still finding places where his duplicate profiles are blocking merges. Can't we officially declare his profiles (which were "stolen" in the first place) abandoned by now?

2/28/2013 at 7:07 AM

Nothing has been done about the profiles I mentioned above on Dec 21 2010. I think 2 years is long enough Customer Service

Private User
2/28/2013 at 7:56 AM

Eldon, - I don't think Geni are releasing abandoned trees anymore.

I have been in contact with several abandoned tree managers and one of them said: It's not abandoned, - My tree is complete and I built it for my grandson who hopefully will get an interest to take over when he get's older.

2/28/2013 at 8:51 AM

Private User If they are not releasing them, why is there an option to report them? My point is the profiles mentioned above, reported two years ago, are still shown as active (names not greyed out or lined through) so customer service has not done anything about them.

2/28/2013 at 8:57 AM

Private User Here is an example, my 4th cousin Dean Allen Wheelwright
All three managers have been reported but nothing has been done

Private User
2/28/2013 at 8:59 AM

I think the main problem as I gave an example of: Are they really abandoned?

Customer service does however have more indicators than we, in addition to see last login as curators can, they know if it is a valid email and/or if emails sent from Geni bounces.

The last one is not a good indicator either, because many providers does not give you a reply on valid emails anymore .

Showing 1-30 of 32 posts

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