* If you by remove means delete, just hit the [x] in the top left corner of the profile in the tree-view. You might however have to use the Standard tree layout to get this option. Check your Preferences at the bottom of the tree-view window.
* If you by remove means cutting a connection to another profile(s) you click edit and open the Relationships tab, wait a while and then you get options to cut connections. You have however have to be a Pro user to do this, - if not you can ask a Curator or a Pro collaborator to do that for you.
That is a totally different problem and has nothing to do with removal or deletions,- what you need is a way to re-invite him to the tree?
What is the status on his profile?
1) If you have edit-access and there is no email or you can change the email, just enter his email and invite him, or hit the remind button if present and email is correct.
2) If you have edit-access but cannot edit or delete his email he have accepted the invitation but not set a permanent password. Ask him to try to recover his password, - there is an option for that on the login page.
3) If you don't have edit access he have both accepted the invitation and set permanent password. If email is correct he can recover the password. If the email is not valid anymore a close relative (you?) have to ask firstname.lastname@example.org to change the email or release his profile so you can re-invite him with a correct password.
In any case you could just ask email@example.com for help to re-invite him.
Just lately I have started having a similar problem with some profiles. There shouldn't be anything preventing me as manager of these profiles from removing them , ie, children, spouse etc that may prevent this unless removed first. The ability to "move" is there but no "remove". It's bizarre. I've tried going into the profile "relationships" section and checking relationships to remove in the hope it may "unlock" the profile however this is not working either, it just goes red and refuses - or tells me it will split the tree. These glitches are really frustrating, as it means things that are known to be incorrect are just stuck there. Are there any other tricks to unlock a profile for removal? Thanks.
That is not a glitch, it's a design issue.
Splitting the tree means that you will get "floaters", i.e profiles without any connections and only Pro users and curators can do that.
Try to connect the profiles to correct position before you try to cut them loose. It's wise doing that anyhow to avoid getting profiles just floating around.
Secondly: No access to make changes might be as simple as missing permissions from the profile managers. If not your profile or not within your own family group you need to collaborate with one of the profile managers to be able to cut a connection. You find a request to collaborate in the actions menu of the user profiles.
I did also suggest above that you connect that branch to the new location before trying to cut it loose because such an action does not bring you into the "splitting the tree" situation which require access rights you as a basic user does not have.
Hi Bjørn, thanks for the answers.
What I keep saying is, nobody else is a manager of these profiles except for me so there should not be an issue, no "missing permissions" are possible. I've had situation where this problem has happened where it appears someone else is suddenly managing the profile I've added - ergo I cannot edit or remove them. In an instance when the person has been dead for decades and doesn't exist they cannot possibly be suddenly managing their profile, if you get my drift. So I would call that a "glitch". Either that or someone has come back from the dead...I wasn't aware we were that advanced scientifically yet!
As I said: You are not a Pro/Paying user, - some advantages must Pro users have compare to basic users. I would call that design, not a glitch ;-)
Anyhow: Geni is based on collaboration, and if you have a collaborator which is a Pro user he/she can help you.
Curators like me can also help you if you tell in details what you want to get fixed.