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Remove a relative's e-mail ?

Started by Private User on Saturday, January 8, 2011
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One of my aunts wants her listed e-mail taken off. How do I do it?

She can just log in and close her account (or change email if the reason is that she want to use another address).

Thank you Sir. I'll tell her. I tried doing it myself, but to none avail. She was very upset that her e-mail address was even listed... Oppps... I do wish however that there was a way to hide e-mail addresses from being displayed. I'm sure this topic and concern is on the minds of many others and is something that should be adressed to the moderators of this site especially concerning with how our world is today...

John,

Email addresses are not publicly shown if she sets her privacy settings correctly. I'm pretty sure the default only shows the email address to people within the family group.

By default the email should not be visible. The thing most people forget is that the family tree they see depends if she is logged in or not.

Ask her to bookmark her family tree, log out and disable automatic login on Geni and try to view the tree again using the bookmark. What she see (or better cannot see) is what all others than herself and close family can see.

Checked closer, - your aunts account does not have full privacy protection related to other family before she have set a permanent password. She will be asked to set a password if she enter and try to change anything on her Settings page. In any case, - even if I am a Geni curator with extended access I cannot see her email, picture or other detailed info.

Well Sir, her node is still on my tree, and I sure would like to see it gone... I contacted geni support yesterday explaing the situation in hopes to get this dilemma resolved, and an automated e-mail was sent to me saying that someone would take care if the problem. MEANWHILE, it's causing some serious trouble in my family. My aunt even called my aged Mother about this and got her all upset, as if she needed more foolish drama in her life... Would you have an 800 number for geni's main office? I need to talk to a real person about this growing problem. If this problem doesn't get fixed soon I'll have no choice but to cancel my geni subscription and go somewhere else to build my family tree. Ya, it's getting that serious...

You can hide your e-mail address from even your family in your settings (first check box).

http://www.geni.com/account_settings/permissions

Does she not want to be in the tree, or does she just want her e-mail hidden from the family? Or do you want to disconnect her from your tree. Each requires a different set of steps.

OK, here's how it all began, at first, everything was fine and dandy and very civil. All she wanted was to have her e-mail address not shown because she didn't want her identity stolen, or have her system hacked into. I understood her concern about that, so I told her to get into her privacy settings and to lock up her node. She didn't know how to do that. I'm rather new to this ststem too so I told her that I would see what I could do and that I would get back to her as soon as I found out how, or just replace her existing e-mail address with another one, no problem right?, ha... Meanwhile I played around the geni system and clicked around to see how it could be done. The geni system wasn't very user friendly for some reason, no mater what I clicked to hide it or replace it with another e-mail (an older e-mail account of mine that is still active is the one that I was planning to use) and nothing would work and I even followed the listed directions, The system just would not cooperate, acting like it was frozen or something and ignoring my commands. Later after reading up on it a little more, I realized that I wasn't her and I later called her and told her that she would have to do it herself and that's when things got weird and I've been swallowed up in this foolish drama ever since. Gentlemen, I'm sure you can understand that many families have relatives like this and I'm sure you can understand how embarrassing this is for me. Actually all of my other relatives including myself like this genealogy site, which by the way reminds us of how face book works, and we're happy about it. Even my children and grand children think it's kool and together we're tracking down ancestors. Anyway, she went on to tell me that she wanted out of our family tree and that she hasn't been really connected with our family for well over 40 years now and didn't really want anything to do with us because of her bad childhood, etc, etc... Later my Mother called me, in tears, begging me to get her off. I always knew that there was a little bad blood with this aunt but I never realized just how much, or how bad it really was... Anyway, I'd just like her node gone. I already replaced it with a node that states, unknown Bouthot daughter so it wouldn't mess up the birth order. My grandmother had 15 children. I put my aunts node at the end of the line waiting to be removed... I contacted geni support three times, still nothing....???

I work in computer security.. the possibility of her having her identity stolen or her computer hack because her e-mail was visible to family is about zilch. It's a non-issue and she's excited about nothing.

But in any case... if you want to temporarily add me to your family group (click on my profile and select ad to family group from the more menu), and direct me to her profile. I will disconnect it from your tree. That won't delete her account or profile, but it will be floating on its own, not connected to your tree.

Thank you Jeff. I will go ahead and add you... She's really not a bad person. She's just rather paranoid about things I guess, I donno. Her children put that in her head and you can't tell her any different. It must be a hellish feeling to be that consumed with that much fear about what could happen. Millions and millions of people swim in the Ocean every year. Do they all get attacked by sharks?

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