removing a connection that will "split the tree"

Started by Private User on Wednesday, January 12, 2011


Profiles Mentioned:

  • <private>
    Geni member
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Private User
1/12/2011 at 8:32 AM

I would like to remove someone connected to me (ex-wife) however it always says that this will split the tree.
From what I have read the only way to do this is to email Geni and ask them to do it. Is this correct?
I did this about a month ago but have not heard from them (I know they have priority well as "Pay for Pro to get faster service..BS)

Is this the right course of action and I what is the wait there another way for me to remove her from my tree?


Private User
1/12/2011 at 8:38 AM

You could either identify her as your ex (in the relationship tab), which maintains the tree but just indicates the break in the relationship. This would allow your children (if you have any) to maintain the single tree. The other option is as you stated, to split the tree. To do this, you go to the relationship tab, wait for it to load, then click the checkbox for the relationship and click remove. This will spit the tree in two.

Private User
1/12/2011 at 8:42 AM

I wanted to split the tree, however when i go to the relationships tab to remove, i get the error "warning:removing these conections will split the tree" and the remove button is greyed out. Hence I cannot split the tree even though i want to.

1/12/2011 at 10:55 AM

Go back and edit your entries, delete info. this worked for me. You will have a blank square linked to your kids.

Private User
1/12/2011 at 11:24 AM

ok, I see. I have no kids so that should not be an issue, however what do you mean to edit my entries and delete info? I can only access my own data to edit.

thanks for the help

what John meant was that you edit your ex's profile and remove the names.

that's a pretty mean (and aggressive) thing to do, especially as his ex also has family on the tree. But in ANY case, as her profile is "claimed", i.e. she is/was a Geni user, he can NOT edit it.

Private User
1/12/2011 at 11:57 AM

Ok, thanks Shmuel-Aharon,

Essentially there is nothing I can do but contact Geni support and hope that they resolve this issue for me??

Private User
8/9/2014 at 3:28 PM

I would like to do the same...

2/12/2015 at 1:05 PM

this is absurd, how can you possibly NOT remove an ex-partner from your tree

Private User
2/12/2015 at 1:34 PM

<private>, splitting the tree is a Pro feature, but I can help you disconnect your ex if you'd like.

May I suggest you also vote on this feature request.

7/29/2015 at 1:46 AM

Just jumping on here because I want to remove my ex as well.
The details at that I need a paid account to do that. I was considering getting the pro version, but now why would I pay for something when the free version doesn't have basic functionality? What's the guarantee that the paid version won't have other gaping holes in functionality?

7/29/2015 at 12:27 PM

Geni has a help link at the bottom of every page, descriptions of subscription levels are in this set of FAQ

7/30/2015 at 7:02 PM

It amazes me how often this issue comes up.

From a purely rational perspective it's a complete non-issue but considering the level of emotion usually associated with the situation people are seldom being calm and rational.

I'd have thought Geni would make cutting your own relationships available to Basic users just to stop the ill will that is stirred up in CUSTOMERS by this restriction.

Private User
7/31/2015 at 7:03 PM

Splitting the tree anywhere enables the user to commence a tree other than their own.

Geni presumably considers this to be a major benefit of Pro membership.

8/2/2015 at 6:24 PM

You could be correct Elaine but if you are then Geni is wrong.

The major benefit of being a PRO is that Search results can be followed rather than hitting a paywall.

Private User
8/2/2015 at 9:00 PM

Alex - When you say if Elaine is right then Geni is wrong -- are you referring to the fact that being able to "split the tree" is not mentioned here:

- which now that you have brought my attention to it, does seem more than a little strange since it truly is one of the major differences!

Private User
8/2/2015 at 9:40 PM

Pro members can fully participate in Projects. Their ability to split the tree means they can add/create profiles to/for the project. Basic members can only add existing profiles to a project.

8/2/2015 at 10:34 PM


I've spent 4 years creating, modifying joining, quitting and maintaining projects and only this christmas did i become a Pro.

Trust me the biggest differentiation between Basic and Pro is the Search Engine paywall, it used to be the 100 profile limit but since that was removed it's the paywall. I want a profile split off the tree for some reason there's always a Curator around happy to oblige.

8/2/2015 at 10:40 PM

Private User

Elaine said: "Geni presumably considers this to be a major benefit of Pro membership."

I said: "You could be correct Elaine but if you are then Geni is wrong."

So Elaine is making an assumption about Geni holding an opinion, i am stating my opinion that if Elaine's assumption is correct then Geni's opinion is wrong. If Elaine's assumption is wrong then everything else disappears in a puff of smoke.

I never refer to the T&Cs because i don't read them, i know you do and will pick me up on any erroneous statements i make :)

8/2/2015 at 10:49 PM

Private User

Hilarious, i followed the link you supplied to find that there are five benefits to give Geni my hard earned as opposed to just making do with Basic:

Tree Matches - do these even work anymore? Certainly the SmartMatches do but don't get me started on them!

Enhanced Search - otherwise known as "not blocking all the hyperlinks", i'll have to check my dictionary's definition of Enhanced.

Media Unlimited - obviously a false statement but short of uploading a bunch of videos i doubt many users get close to 1GB

Support Premium - the Curators are free

Pro/Plus Badges - really this makes the top 5 list??

8/2/2015 at 10:53 PM

I went pro to be able to disconnect. Also the pay walls made me nutz but what else is new. It was the inability to disconnect that stopped accurate tree building cold for me without it. I didn't learn to start new trees until much later.

Private User
8/3/2015 at 10:30 AM

Erica - As a Curator can you modify so it includes the ability to disconnect/split the Tree in the listed benefits of Pro -- or if not, can you tap whoever can do it on the shoulder and suggest they do it?

PS - if you or anyone else does modify it that way - please remember to add at bottom an "Updated: [date]" Notation as well - since system does not do so automatically.

Private User
8/3/2015 at 10:37 AM

Alex - So far I have 57 pages of Documents (looks like 30 Documents per page) that I have "uploaded", 277 photos I added, and 1 video - is that way under 1GB or ?

8/3/2015 at 5:40 PM


Thanks for the compliment but i am not omniscient :)
A nice web photo can be as small as just 100kb, a photo taken with an average digital camera/smart phone is typically around 2.5Mb (or 2,500,000kb).

So 277 x 2.5Mb = 692Mb or just over half a Gb

As for documents a reasonable resolution pdf of text pages is about 3 pages per Mb. But that will be much smaller if it's a word document.

Video... size will vary depending on length and quality

Geni's Admin can probably tell quite easily how big your folder is but im not aware of any way you can check it yourself.

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