HELP - duplicate account

Started by Philip Lidbetter on Friday, January 21, 2011


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1/21/2011 at 10:51 PM

I have 2 accounts. I started one using my email. and one using facebook. I thought I deleted the facebook but the profile is still listed and can't seem to get rid of it. I thought I might be able to merge the profiles but can't find out how to merge profiles. I just want to get rid of the account. The other thing is I have one possible merge person but when I go there it says to join the pay Geni Pro. Is merging only available to those who pay???

Private User
1/22/2011 at 3:37 AM

No everyone can merge profiles as long as they have access rights for that. Just take a look in the help section linked to at the bottom of every page.

Using automatic duplicate finder and initiate merges from there is however a Pro feature, but as a none-Pro user you can search for duplicates manually and merge profiles.

When it comes to your self your duplicate does already seem to be in a pending merge with your self, - you just have to complete it.

In the top of your own profile ( you should have the option, but since both have an email you might have to force it through by adding the primary email to the second account.

This is your direct merge command:

2/5/2011 at 4:07 AM

Thanks all fixed now

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