Problems with Tree Display

Started by Daniel Alain Séguin Edmunds on Tuesday, August 16, 2011


Showing all 11 posts
8/16/2011 at 5:43 AM

Yesterday Geni worked fine, but this morning the tree display is screwed up on my computer. Whenever a person has additional branch information (a green cloud in the upper left corner) the name of that person is display vertically rather than horizontally. If you hoover your mouse over the green cloud, the name redisplays properly.

Is anyone else experiencing this problem, or is there a problem on my computer?

8/16/2011 at 5:48 AM

Actually ... even names without green clouds are displayed weirdly. Not all names, but some. I have no idea what's different from last night, but this is very irritating.

8/16/2011 at 9:00 PM

Hi Daniel,

Unfortunately it's a bug in Adobe's Flash player, which probably auto-updated on you. We're tracking the problem in this discussion:

Mike at Geni

Private User
8/16/2011 at 11:38 PM

Mike, - you linked to the curator discussion where we reported the error.

8/16/2011 at 11:40 PM

yup, same problem here: display vertically rather than horizontally.

Private User
8/16/2011 at 11:40 PM

To quote from the discussion: "We've reported the bug to Adobe, and they've got it fixed in their development build. They said the fix is already in the Flash 11 beta, but we're waiting to hear back on when it'll be applied to the 10.x release."

8/17/2011 at 12:40 PM

Sorry for the bad link, I've got a lot of plates spinning right now.

8/26/2011 at 2:29 PM

I just upgraded to Flash and the "matrix" view has gone. All seems normal again.

8/26/2011 at 2:57 PM

There is still a minor bug, you may notice that long names are being clipped instead of wrapping. We've notified Adobe of that problem as well.

8/27/2011 at 8:37 AM

Play a bit with the enlargement of the tree (the slide on the left) and for most profiles the wrapping is back

Showing all 11 posts

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