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Customer Service

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About Customer Service

Looking for answers? Check out our Frequently Asked Questions here:
https://help.geni.com/hc/en-us/categories/204159727-Frequently-Asked-Questions

If you would like to contact a Curator for assistance, you may reply to the public discussion: ATTENTION Curators, please assist

Looking for other helpful links?

Check out this ‘Geni Help Portal’ project created by Geni users:
https://www.geni.com/projects/Geni-Help-Portal/17503

Check out the ‘Geni User Tips’ section on our blog here:
https://www.geni.com/blog/geni-user-tips

Questions about our premium subscription and how to contact us about your Geni Pro subscription?
See the frequently asked questions here: https://help.geni.com/hc/en-us/sections/206536007-Premium-Subscriptions

Pro members are able to submit a help ticket:
https://help.geni.com/hc/en-us/articles/229706307-How-to-Submit-a-Help-Ticket-