Smart Copy screwed up most of a family group

Started by Private User on Wednesday, July 28, 2021
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Smart copy is a tool and it can only update the information that is selected to be updated.
Care should always be taken to ensure that the correct profile is selected.

Private User
1/31/2022 at 6:40 AM

If you can repeat the process and demonstrate the issue, please list the steps. It can sometimes be deceiving which profile is the current focus in the new HTML tree. I suggest actually going into profile view and then selecting the URL to make sure you're focused on the correct person. You can also hover over the name and see if it is the same person. The comparison and any listed relationships will give good indicators if you're copying to the right individual.

Private User
2/2/2022 at 12:56 PM

Thank you Jeff Gentes for trying to assist me with this. I was able to resolve this some time ago but I appreciate your willingness to help.

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