Duplicate

12/15/2023 at 9:25 AM

I'm hoping for assistance. Regarding duplication, I sent a message to the profile manager a while ago, but they haven't responded yet. I am unable to merge the profile or remove it. I'm grateful in advance.
@Jan Harmse Nieuwoudt

Private User

12/15/2023 at 12:52 PM

Not only can you merge or delete people - You can also move them. From the tree view you click on the profile that's the problem to open the profile and then open the menu item "more" and scroll down to "Move" - This places an icon for that person that you can then drag onto the duplicate - This will let you merge the out of place duplicates.
I hope this is helpful

Linda Brits Nèe Smit

12/15/2023 at 2:09 PM

Richard,

Thank you for your reply.

I just tried unsuccessfully again. I clicked on Action, then merge this profile.
I tried filling in Jan Harmse NIEUWOUDT as well as Jan Harmse Nieuwoudt

Then it says to compare the two profiles, and I click on that, and it takes me back to the unchanged profile.

I do not see the delete option under the actions.

I have tried it in the tree view as well.

Somehow, I also cannot open the node
.
Could you please try doing this for me?

Linda Brits Nèe Smit

12/15/2023 at 2:14 PM

Richard,

I have the same problem with Alida Regina Barbara NIEUWOUDT

@Alida Regina Barbara Nieuwoudt

Thank you.

Job Waterreus C

12/15/2023 at 3:15 PM

One of the profiles for Jan Harmse Nieuwoudt is private, so merging can only be done by the manager of that profile. I made a merge request for you

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