Login is flawed

Started by Mary Susan "Sue" Bowen on yesterday
Problem with this page?

Participants:

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yesterday at 3:30 PM

Can someone please fix the login? I've tried my password, written in my password notebook & saved on my computer, but it won't accept it. I got in by logging in through Facebook.

When I try to login, after several tries it says it sends me an email to change my password, but I have searched manually every folder I have and I have not received any email to change it. Help!

Thanks,
Sue

ps. Mike, sorry, I was unable to use the one you sent because it had expired.

Private User
yesterday at 8:50 PM

One thing to check - type your email in the Search Box on Geni.. If that is the email that goes to your Profile, it will pull it up.
If not, then you need to find what email you actually did use. Unlikely that is the problem, since message goes to email you type in - but ....

Everybody is being required to change their password, in sort of a rolling wave. But the idea is you get the reset message.

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