Claudia, your family is probably not responding because you've made this post in the public discussions area of Geni. In addition to everyone (with or without a Geni account) being able to see your phone number and e-mail, your family on Geni is actually *less* likely to see this post.
You would probably be better off reposting your message, this time being careful to select "Family Group" as your intended target. Good luck!