Logging In to Basic Instead Leads to 'Ad For Pro'

Started by Private User on Friday, July 19, 2013

Participants:

  • Private User
    Geni member
  • Private User
    Geni Pro
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Private User
7/19/2013 at 10:02 AM

I maintain this Basic Account for a variety of reasons. I do not sign into it often, but have noticed that often now when I do, I go directly to a full-page Ad for Pro -- as just happened again.

Because I am familiar with the system, I have discovered I can click on the large blue word "Geni" and go to my Home Page -- But I wonder how many folks try to log in, bump into the full-page Ad apparently blocking their way, and give up -- thus creating more abandoned profiles as well as ill-will on their part towards Geni.

Private User
7/20/2013 at 4:04 PM

Are other folks with Basic Accounts also having this experience?

Is it everyone with a Basic Account, or just those that do not log in frequently, or ??

Showing all 2 posts

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