sandbox down?

Started by Private User on Monday, November 18, 2019
Problem with this page?

Participants:

  • Private User
    Geni member
  • Private User
    Geni Pro
  • Private User
    Geni Pro

Profiles Mentioned:

  • Private
    Geni member

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Showing all 16 posts
Private User
11/18/2019 at 12:43 AM

Is the sandbox down? When trying to connect I get the following error:

An unexpected error has occurred.
Please try refreshing this page in a few seconds.

Of course, "few seconds" is turning out to "few hours"

Private User
11/18/2019 at 5:27 AM

It should be back now.

Sorry for the trouble.

Private User
11/20/2019 at 12:54 AM

Thanks,

It looks there is a problem with production Geni, I am getting since yesterday the following error message in very simple message:

{'error': {'type': 'ApiException', 'message': 'Rate limit exceeded.'}}

Actually, I am not overloading... (or ther threshold is quite low :))

Private User
11/20/2019 at 10:46 AM

The rate limit should be 1000 requests / milli-second.

Are you still getting that error?

Private User
11/20/2019 at 2:40 PM

What I observed:

- It usually fails after 10-15 calls. Usually at immediate family.
- I am doing one call per second (quite far from the limit)
- If I introduce an sleep of around 1 second between calls (so, 2 seconds per call in total), it works now.

I played a little bit, and the more I reduce the sleeping time, the more failures I have.

Private User
11/21/2019 at 12:21 AM

Rate limit depends on your connection, see https://www.geni.com/platform/developer/help/rate_limits?version=1

If just using a public or cookie-based calls it is as little as 5 requests per 10 seconds

Private User
11/22/2019 at 4:42 AM

Well, mine should provide 40 calls each 10 seconds. It was working quite ok before this week.

Private User
11/23/2019 at 5:15 PM

Now neither 5 requests per 10 seconds work

Private User
11/27/2019 at 3:03 AM

Any solution?

Private User
11/28/2019 at 6:02 AM

What URL are you using?
Why do you need such a high request rate?

Private User
11/28/2019 at 6:22 AM

Hi,

I am using several urls of profiles. The main calls are profile and inmmediate_family.

I am trying to syncronize my data from my database to Geni (and viceversa), so that, I am checking if profiles in my database have changed and also in Geni (don't panic, I am introducing a threshold for revision again, waiting one year for each profile for review).

That's why there are so many calls, as just checking the latest update time.

Private User
11/29/2019 at 6:28 AM

Can you give me a specific URL so I can test it?

Private User
11/30/2019 at 4:39 AM

My script goes through several profiles, and suddently one crushes with the rate limit exceeded.

I just tested 5 minutes ago and failed on this one:
Privateimmediate-family

Private User
12/1/2019 at 5:05 AM

Are you specifying more than one profile per request?

Private User
12/1/2019 at 6:53 AM

Yes for some of the calls. Depends on the location of the script

Private User
12/2/2019 at 5:34 AM

I approved your app on sandbox.

Please try again and let me know if there are any issues.

Showing all 16 posts

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