DNA Transfers

Note i said from FTNDA

Leigh,

Ran into this issue myself. I had to go into each FTDNA account I managed and disconnect from Geni.

Next when reconnecting, before clicking on the DNA tab of the profile you want to attach, log out of FTDNA. This way you are relogging into the correct FTDNA account on each attempt to link. This method worked for me after the first attempt failed and caused Geni to think I was my own half-sibling.

Tried that Jonathan and thanks for the reply i had already logged into the accounts of each profile at FTDNA so i will try the reverse, i was beginning to wonder if Geni is aware that many people control dozens of at DNA profiles.

What works well for me is

First, log into the FTDNA account of the person whose DNA results you intend to transfer. I log out of whatever account I was in before too.

Second, go to their profile on Geni and begin the transfer.

It's fast and has worked every time for me.

I had the same issue of going to a profile on Geni, trying to start the process and having my FTDNA account show up, since that's what I was logged into. Luckily, I caught myself and logged out and logged into the correct FTDNA account.