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Cancel subscription to pro

Started by Joseph Luis Villalon on Wednesday, June 30, 2021
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Joseph Luis Villalon
6/30/2021 at 7:34 AM

I would like to cancel my subscription and refund my account to pro.. who can i call?

Private User
6/30/2021 at 9:59 AM

As most sites with a login you find your account settings by clicking your own name at the top.
Anyhow: you have subscriptions@geni.com as an email to contact, but you have to cancel your Pro in your account settings. In the welcome mail you also got instructions.

Private User
6/30/2021 at 8:56 PM

https://help.geni.com/hc/en-us/articles/229706147-How-do-I-cancel-m...

Private User
6/30/2021 at 8:59 PM

If you are in the Free Trial, see https://help.geni.com/hc/en-us/articles/229706247-How-do-I-cancel-m...

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