Safety Tips for Parents

Parents should review the following guidelines carefully.

  • Members of the Geni.com website must be at least 16 years old if residing in the European Union, or 13 years old otherwise. Geni.com will terminate the membership of users whom we discover are younger than the above-stated minimum age. Members must not misrepresent their age or the ages of others on the website. If your child is under-age and through misrepresentation has created a profile on the website, please click here to notify us so that we can remove it immediately.
  • The names of under-age children may be added to a family tree on the Geni.com website for the limited purpose of establishing a family tree placeholder for such child. Such children are not invited to join Geni.com as members and are not allowed to submit any personal information to the website.
  • It is important that you talk to your teenage children about how they use Geni.com and how they represent themselves on Geni.com. Although only the people in your teenager's family tree can see your teenager's profile, family trees may extend to people they do not know well or at all. Tell your teenager not to post anything that could enable unwanted individuals with access to their profile to find them, that could otherwise expose them to danger or that could embarrass them. Review your teenager's account settings with them to help them choose the appropriate restrictions.
  • Harassment, hate speech and other inappropriate content is not permitted on the Geni.com website and should be reported. If your teenager encounters inappropriate behavior on the website, let your teenager know that they should let you know, or that they should report it to Geni.com or the authorities as soon as possible.

To remove your child's profile or other information from the Geni.com website, to report a problem regarding your child's profile, or to ask any question regarding your child's profile or use of the Geni.com website, please click here.

To learn more, we encourage you to visit and review these resources:

Phishing Alert

Phishing is an online scam used to commit identity theft. A fraudulent, but official-looking e-mail is sent to a user in an attempt to get that user to divulge personal and/or private information, which is then used for identity theft. Phishers may also send attachments with viruses in these official-looking email.

Geni will NEVER ask you for a password in an email or send emails with file attachments.

If you get an email that may be fraudulent, alert us by forwarding it to abuse@geni.com.