Technical difficulties?

Started by Private User on Thursday, February 16, 2012


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Showing 121-150 of 1546 posts
Private User
5/12/2012 at 12:38 PM

Victar. Great idea, but the white space would be better utilised by displaying the timeline.

This would bring the logged-in profile display in line with the logged-out display, and would eliminate that infuriating Geni convention of having to list the children in the About section - they are automatically listed in the timeline.

5/14/2012 at 11:10 AM

Pam Karp, can you give specific examples of what you are seeing?

5/15/2012 at 6:26 AM

Michelle Elena Kempner, here is an example of a profile:

You will see that the place of death has been deleted. I have not yet copied the details from About Me. A screen dump has been sent to your Geni address.

5/15/2012 at 6:41 AM

Hey Mike and other people from Geni. Here's something i would really like to see on the geni site. I would like to decide whether a profile that I create is mergable or not or create a permissions for it - I've noticed that other people are merging things that I've created without my permission - in some cases the information is just fine, in other cases, its not, currently if they merge it, there is no way to unmerge it, unless you get a curator. Also in some rare cases, the information out there is just nonsensical, for example merging someone who was born in 1700 with someone who was born in 1950, etc.

Private User
5/16/2012 at 9:03 AM

As it is no longer possible to block a user from editing profiles that you manage, the Geni Help section requires changing.

The removal of this feature was not wise, and is not helping the credibility of the World Tree.

5/16/2012 at 9:25 AM

Private User Blocking is for communication only. If the person in question is a collaborator, you can remove the collaboration. It would be helpful if you posted a link to the problem profile or you can message me.

5/16/2012 at 9:29 AM

Mike Stangel -- the Home Welcome XXXX activity stream - No longer starts top of page - starts lower after the last right frame (Recently Online)

Private User
5/16/2012 at 9:32 AM

From the Geni Help screen -

You may to use the Block Users feature. By adding someone to this list:
Any friend, family group, or collaborator relationship is removed
They can't see your email address or the email address on any profile you manage
They can't contact you
They can't edit any profiles you manage

Eldon. It has successfully operated this way until recently. The offending parties have discovered that the restriction no longer applies, and are causing havoc.

5/16/2012 at 9:51 AM

Private User If they also manage the profile, they still have edit rights. You are not giving us enough info to work with. Generalities don't do any good

Private User
5/16/2012 at 9:57 AM

I was the sole manager of the profiles.

5/16/2012 at 10:35 AM

Ken I believe you 1) should open a ticket 2) email This could qualify and I hope you were able to revert.

5/16/2012 at 11:33 AM

Hi Ken

We sent you a message please reply with the requested information.

Private User
5/16/2012 at 3:09 PM

Erica. As access was gained by creating a single profile then merging with an existing profile, the revisions are lost. They are not recoverable. There are hundreds of profiles involved. I haven't mentioned the insane merges.

5/19/2012 at 12:17 PM

'Location:' is still not working for Documents, nothing is suggested when I start entering a location, when done and I open the 'Edit Location Details' there is nothing listed in any of the fields, I have to enter the location again in each field.

5/19/2012 at 12:21 PM

Carole as my workaround to this bug I save what I have edited and reopen. Then the location auto suggest becomes available. It's an extra couple of clicks but still faster than field by field.

5/19/2012 at 12:47 PM

Thanks Erica
I will use this but hopefully sometime the bug will be fixed.

Erica "the Disconnectrix" Howton
This did not work for me in the Documents, after entering the location without bring down the 'Edit Location Details' and saving when I returned to edit the document there was nothing in the Location field, so the 'Edit Location Details' needs to be used to save the location information.

5/19/2012 at 7:46 PM

re: earlier reports of 'spinning':

In at least one situation recently I had a Chrome Browser window just "spin" ... and I saw it was waiting for ... did not return for 10s of seconds. It only quit when I opened another Geni window/tab.

5/21/2012 at 11:39 AM

I see. Location works for documents after they have been saved, but not in the upload flow. I have made a ticket for this.

5/21/2012 at 11:41 AM

Thank you Michelle.

Private User
5/24/2012 at 5:24 AM

Is anybody else having problems uploading documents, or is it just me?

5/24/2012 at 7:25 AM

Yep, I'm also having problems uploading documents. Thing is, there's no project without the document :-(

5/24/2012 at 7:25 AM

Yep, I'm also having problems uploading documents. Thing is, there's no project without the document :-(

5/24/2012 at 7:56 AM

And now my posts are duplicating themselves :-)

5/24/2012 at 8:00 AM

When adding a document from a Web link, it goes to "processing" and just hangs there, so it is not a problem with the "upload" per se, but seems to be an internal Geni problem in processing the document (e.g.: connecting the profile, saving the document in the database, or some such thing).

Michelle Elena Kempner or Mike Stangel ?

5/24/2012 at 8:05 AM

.... hmmm ... I "wrote" too soon ... the web-link document just completed and appears to be fine.

So, either things are now fixed, or it is specific to uploaded vs. weblink docs.

Try again now, folks.

5/24/2012 at 8:22 AM

We're aware of the problem and are working on it.

Private User
5/24/2012 at 8:47 AM

Mike Stangel Okay. Thanks :-)

5/24/2012 at 11:02 AM


Showing 121-150 of 1546 posts

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